Skip to main content
Agent Sign In
Enterprise for Research, Innovation and Knowledge
Help Desk
osTicket Awesome Logo 2017
Toggle menu
Open menu
Support Center Home
Knowledgebase
Open a New Ticket
Check Ticket Status
Guest User
Sign In
ERIK Help Desk
Knowledgebase
Open a New Ticket
Check Ticket Status
Click on the category to browse knowledgebase articles.
ePA005 (1)
ePA005 system
How to sign an ePA005 form
FOM (3)
FOM system in CCIC and CMIF
CCIC-MSP Service Request Form Information
CMIF Instrument Reservation Information
How to Create a Requisition in Workday that will be used in FOM
General information (3)
general topics
How to register with Office of Research Applications
Local Administrative Privileges Policy
Removing Temporary Internet Files
Mac (2)
General questions about Mac's
How to reset password on a Macbook
Mapping a network drive
VPN (5)
vpn
How to Map a Network Drive on a Mac
How to Map a Network Drive Win 11
VPN - Global Protect Overview
VPN - Installing Global Protect for iPad
VPN - Installing Global Protect for PC or MAC
Windows 10 (3)
Windows 10
Check for Updates
How to make Acrobat DC the default PDF file viewer/editor on Windows 10
How to manage Sound settings in Windows 10
This website relies on temporary cookies to function, but no personal data is ever stored in the cookies.
OK
Loading ...
