IT Service Desk Transition

As of Monday, July 13, 2026, all ERIK staff should contact the Office of Technology and Digital Innovation (OTDI) IT Service Desk for technical support. The Service Desk is available 24 hours a day, seven days a week.

ERIK IT will continue to support mission-critical services and applications. These include services such as lab management and ULAR animal inventory, along with applications like the PI Portal, Huron Research Suite, and E-Activity. 

Please direct all questions to servicedesk@osu.edu, and your inquiry will be routed to the appropriate contact.

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