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Latest Updates
May
18
Network Upgrade 5/18
Posted by Aaron Jenkins on 18 May 2018 12:44 PM

The Office of Research Information Systems will be performing a network hardware upgrade starting at 5:30pm on Friday, May 18th and ending at 6am May 19th.  During this time, applications may be unreachable. This maintenance affects the entire suite of OR applications and services, including PI Portal, ePA005, eProtocol, COI, and BuckIRB.

 

Please direct any questions regarding this downtime to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


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May
1
CITI portal planned maintenance May 4
Posted by Marne Weinberger on 01 May 2018 10:37 AM

On May 4th, 2018, from 9 a.m. to 3 p.m. EST, the Office of Research Information Systems (ORIS) will be performing maintenance on the CITI portal. During maintenance, the CITI portal will not be accessible. We apologize for any inconvenience.

Questions regarding this planned maintenance should be directed to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


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Mar
23
Conference Call Options Open House
Posted by Jody Austin on 23 March 2018 08:03 AM

If you are interested in seeing the conference call options ORIS has available, please stop by our Open House on Monday, March 26 anytime between 1pm and 2:30pm at 1960 Kenny Road room 113. 

We will have our Conference Call Station prototype on display.   This portable station adds video capability to your conference calls and can be moved to any office or small conference area.

In addition, we will be demonstrating our new Conference Phone.   Both options utilize Skype for Business for a better conference call experience.  Stop by to see how these options can benefit your department. 

If you have any questions or concerns, contact Jody Austin at austin.146@osu.edu, by Skype instant message, or by dialing 614-292-3484.  You can also contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.


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Feb
20
Adobe Acrobat DC
Posted by Jody Austin on 20 February 2018 09:28 AM

We will be upgrading Adobe Acrobat Pro to Adobe Acrobat DC.  The new version will appear on your workstation beginning Monday, February 26.  There are some notable changes between Acrobat Pro and Acrobat DC.  To help get you started, we have posted an article on our Knowledge Base at

https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/162/11/Adobe-Acrobat-DC

 

If you have any questions or concerns, please contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.

 


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Feb
2
Skype Phone Rollout and Training
Posted by Jody Austin on 02 February 2018 01:41 PM

The Office of the CIO is currently working with all departments across campus to upgrade all phones to Skype VOIP phone systems.  The Office of Research upgrade is scheduled to begin in February.  Throughout the month of February, we will be contacting each group regarding their upgrade and training options.


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Jan
3
Office of Research systems upgrades planned for Jan 5-6
Posted by Jody Austin on 03 January 2018 07:50 AM

The Office of Research (OR) Information Systems group will be conducting system upgrades starting at 6 p.m. on Friday (1/5) and ending Saturday (1/6) at noon. During this time, the OR suite of applications, including Buck-IRB, e-Protocol, e-COI, CITI, ePA-005, and PI Portal will be unavailable.  We apologize for any inconvenience.

Contact: OR Helpdesk at orhelpdesk@osu.edu


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Dec
18
The Cloud and other Storage Options for OR Staff
Posted by Jody Austin on 18 December 2017 08:49 AM

ORIS will be hosting a Lunch and Learn session on Friday, January 5, 2018 from noon to 1pm at 1960 Kenny Rd in Conference Room 117.  The topic is File Storage Options for Office of Research Staff.  We will discuss

-         The OR Network

-         The Cloud

-         Buckeye Box

We invite you to bring your lunch and join us for this session.   To reserve your spot, register at http://researchcalendar.osu.edu/index.php?eID=1385 

For more information on this session or on any topic you would like us to consider for a future session, please contact Jody Austin at austin.146@osu.edu or 614-292-3484.


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Sep
20
New PI Portal to launch October 2
Posted by Jody Austin on 20 September 2017 10:10 AM

On Monday (10/2) the Office of Research will launch a redesigned PI Portal. Improvements to the PI Portal are based on feedback from portal users from across the university. The new PI Portal features a robust search engine and a responsive and intuitive design, making it easier to view project-related financial information. To ease the transition, the current PI Portal will remain active through December 31 and in-person training will be available at several locations across campus. 

Details can be found at http://research.osu.edu/2017/09/new-pi-portal-to-launch-october-2/

 


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Jul
17
BuckeyePass Requirements for OR Staff
Posted by Jody Austin on 17 July 2017 11:49 AM

Beginning July 31st, Office of Research staff will be required to use BuckeyePass for all OR applications including PI Portal, e-PA005, Buck-IRB, e-Protocol and more.

BuckeyePass is a multi-factor authentication service that provides a second layer of security to your Ohio State account.  You currently use it when logging into the OR VPN, the Human Resources Employee Self Service website, and PeopleSoft.

If you do not currently login to these applications and have not used BuckeyePass, you will need to register your account.  Information and instructions on registering your account for BuckeyePass can be found at http://ocio.osu.edu/KB05024 .

If you have any questions or concerns or would like to see a demo of the process in person, please contact the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu


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May
19

Message from the OCIO:

There is planned maintenance this weekend for the Financials System that will require downtime for eRequest, eTravel, eReports/Data Warehouse and Wexner Medical Center's eMaterials (eMat) services. You may have seen this shared in NewsLink, onCampus Today or the System Status page.

OCIO technicians will be performing maintenance on the Financials System from 7 p.m. on Saturday, May 20 until midnight EST on Sunday, May 21 which will affect eRequest, eTravel and eReports. Those services will be unavailable during the maintenance period. Wexner Medical Center's eMaterials (eMat) service will also be unavailable during the same maintenance window.

Any updates to this work will be posted to the OCIO System Status page (ocio.osu.edu/status).

Questions regarding this planned maintenance should be directed to the IT Service Desk at 614-688-4357 or itservicedesk@osu.edu. Please reference change numbers CHG0025471 and CHG0025473.

 


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