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May
18
Network Upgrade 5/18
Posted by Aaron Jenkins on 18 May 2018 12:44 PM

The Office of Research Information Systems will be performing a network hardware upgrade starting at 5:30pm on Friday, May 18th and ending at 6am May 19th.  During this time, applications may be unreachable. This maintenance affects the entire suite of OR applications and services, including PI Portal, ePA005, eProtocol, COI, and BuckIRB.

 

Please direct any questions regarding this downtime to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


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May
1
CITI portal planned maintenance May 4
Posted by Marne Weinberger on 01 May 2018 10:37 AM

On May 4th, 2018, from 9 a.m. to 3 p.m. EST, the Office of Research Information Systems (ORIS) will be performing maintenance on the CITI portal. During maintenance, the CITI portal will not be accessible. We apologize for any inconvenience.

Questions regarding this planned maintenance should be directed to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


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Mar
23
Conference Call Options Open House
Posted by Jody Austin on 23 March 2018 08:03 AM

If you are interested in seeing the conference call options ORIS has available, please stop by our Open House on Monday, March 26 anytime between 1pm and 2:30pm at 1960 Kenny Road room 113. 

We will have our Conference Call Station prototype on display.   This portable station adds video capability to your conference calls and can be moved to any office or small conference area.

In addition, we will be demonstrating our new Conference Phone.   Both options utilize Skype for Business for a better conference call experience.  Stop by to see how these options can benefit your department. 

If you have any questions or concerns, contact Jody Austin at austin.146@osu.edu, by Skype instant message, or by dialing 614-292-3484.  You can also contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.


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Feb
20
Adobe Acrobat DC
Posted by Jody Austin on 20 February 2018 09:28 AM

We will be upgrading Adobe Acrobat Pro to Adobe Acrobat DC.  The new version will appear on your workstation beginning Monday, February 26.  There are some notable changes between Acrobat Pro and Acrobat DC.  To help get you started, we have posted an article on our Knowledge Base at

https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/162/11/Adobe-Acrobat-DC

 

If you have any questions or concerns, please contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.

 


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Feb
2
Skype Phone Rollout and Training
Posted by Jody Austin on 02 February 2018 01:41 PM

The Office of the CIO is currently working with all departments across campus to upgrade all phones to Skype VOIP phone systems.  The Office of Research upgrade is scheduled to begin in February.  Throughout the month of February, we will be contacting each group regarding their upgrade and training options.


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