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Mar
12
Successful Strategies for Working Remotely
Posted by Aaron Jenkins on 12 March 2020 01:28 PM

Considering the recent events, ORIS wanted to take this opportunity to share with everyone strategies for working remotely and can be used at any time when you are working from any location other than our offices.

Work at Home Toolkit

ORIS has compiled a series of Work at Home articles to assist our users during this time. If you have any questions or concerns, contact the ORIS helpdesk at 614-688-8288 or orhelpdesk@osu.edu.

General university work-at-home instructions can also be found on https://keepworking.osu.edu. We will provide links to the most relevant information for OR, regardless of source, directly within the Office of Research Work at Home Tools resources - and will keep updating the site as new information becomes available.

General Practices When Working Remote

  1. You are "at work" during regular business hours. Remote work does not equal "I have my own schedule" flextime and alternate work schedule rules still apply. 
  2. You are logged into and available to communicate via our university-approved tools (Skype for Business, MS teams, Zoom).
  3. You have previously tested your mobile device and are confident that you can accomplish your job functions from your alternate work location.
  4. Although meeting attendance is virtual, you are still expected to attend and be on time.
  5. Communicate with your co-workers as frequently as you would in the office together.
  6. Always follow the guideline, "who does what by when." This is even more critical when you are off-site.
  7. Don't be afraid of voice/video calls. No one wants more email. If you can resolve something faster by verbally communicating, don't be shy.

Behavioral Etiquette

Continue to be Inclusive 

We may be operating in conditions where most people are on campus, and a few are remote. Also, the opposite may occur. Be sure to include virtual attendance options for all meetings. Don't inadvertently exclude people from attendance when they are remote.

Also, there is always someone with a camera that doesn't work or a broken microphone. If someone is struggling, help them out. If you are the one struggling, don't be afraid to ask for assistance.

Working remotely creates significant barriers in nonverbal communication.
As a result, supervisors tend to ask more questions like: "what are you working on," "what will you accomplish this day/week," "Can you update me on …". This may feel to the employee like they are being micromanaged. Both supervisors and employees should be aware of this dynamic and approach situations with understanding. Don't assume tone in written communications. We aren't all masters of the written word.

Don't let the distance get in the way of communication.  
If there is a situation where you would just go over to someone's desk, do the same thing remotely. Send co-workers an IM or give them a video call. It's a little awkward at first, but it will get easier.

Don't stop having meetings 
Attend/keep 1:1's, team meetings, and status updates. Host virtual meetings instead. 

Don't forget to "go home." 
When the workday is over, logout do your normal evening activities. Don't be tempted to work for the rest of the evening. Also, just because you are working at 9:00 pm, it doesn't mean everyone else is. 

Conversely, don't' forget to "come to work." 
Sometimes this is easier said than done. Some tips that may help you "come to work."

  • Get up at your usual time.
  • Get dressed for work.
  • Tell any family members that you are going to work even if it is in another room. 
  • Have a workplace, whether that's a kitchen table, spare bedroom, or comfortable spot on the couch, try to find a place that helps you get in work mode.

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Nov
21
CISCO VPN access will end November 30
Posted by Jody Austin on 21 November 2019 04:00 PM

To improve security, CISCO AnyConnect clients will be disabled from accessing the Office of Research VPN on November 29th, and the Global Protect VPN client will be needed to access the OR servers. The Global Protect client was installed on OR issued equipment earlier this year.

 Non OR issued and personal equipment will still need to follow the instructions posted at https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/4/New-ORVPN-for-PC-or-MAC.

After install, you will be prompted for the server address to connect. The server address is or-gpg.rf.ohio-state.edu.  Next, you will be prompted for your name.# and current OSU password. Once entered, a DUO authentication push will be sent to your phone. Your BuckeyePass account will need to be set up for push notifications to connect. If not, please contact the OR helpdesk for further instructions. After successful authentication, you will have access to the OR network.

 If you need assistance connecting to Global Protect, comments, or concerns, please contact the OR Help Desk at 614.688.8288, https://orhelp.osu.edu/support/, or orhelpdesk@osu.edu

Thanks,

Aaron


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Sep
5
New ORIS Laptop Reservation Policy
Posted by Jody Austin on 05 September 2019 01:22 PM

ORIS currently has 5 laptops which OR staff may borrow.  Laptops can be reserved for a maximum of 3 days after which they may be reserved again if available.  If a laptop is needed for longer than 3 days, you can ask for special consideration.  (Director approval may be required.)

Instructions for reserving a laptop:

1) Send an email to OR Help Desk.  Include the following

            a. Dates needed - If needed for more than 3 days, list reason. 

            b. Pickup time - Be sure to schedule extra time at pickup as you will need to login to the     laptop before taking it.  

            c. Additional software needed

            d. Where the laptop will be used. (IE: in house, on campus, off campus)

2) If the laptop will be used off campus, ORIS will send you a docusign form.  Once the form is signed, your reservation is confirmed.

3) When you pick up the laptop, the OR Help Desk will set up the laptop so you can log in.

4) If you need to renew the laptop, contact the OR Help Desk.  If the laptop is available, we will extend your reservation.

 


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