RSS Feed
News
Jul
2
Exchange Online Migration July 11 for Office of Research
Posted by Jody Austin on 02 July 2018 09:57 AM

By the end of this fiscal year, Ohio State will migrate all email accounts from local servers to Exchange Online from Microsoft. This will increase email storage, simplify integration with other MS Office services and improve stewardship of our resources by leveraging the high-quality cloud services that are now available.

The Office of Research is scheduled on Wednesday, July 11.  Your email, calendar items, contacts, tasks and notes will be migrated to the cloud after university business hours.  Please close your Outlook and Skype for Business/Lync clients at the end of your workday on July 11. After migration, we will send a follow-up email to confirm your account was migrated to Exchange Online successfully.

Because email accounts will be migrated in nightly batches, if you access other calendars and email accounts (in addition to your primary lastname.# account), you may notice a temporary disruption in permissions. Any interruption will be temporary and will only occur if some accounts that you access have been migrated online, and others have yet to be migrated. To help you prepare, an Exchange migration checklist and additional Skype tips are available online.

Your Outlook client or device should automatically reconfigure after your migration. If it did not reconfigure, be sure that you are using a supported client and/or mobile application.  You can check Microsoft's online system requirements for Office. These requirements also apply to Exchange Online.

If you have additional questions, please contact the IT Service Desk via online Self Service, or by phone at 614-688-4357 (HELP).


Read more »



May
18
Network Upgrade 5/18
Posted by Aaron Jenkins on 18 May 2018 12:44 PM

The Office of Research Information Systems will be performing a network hardware upgrade starting at 5:30pm on Friday, May 18th and ending at 6am May 19th.  During this time, applications may be unreachable. This maintenance affects the entire suite of OR applications and services, including PI Portal, ePA005, eProtocol, COI, and BuckIRB.

 

Please direct any questions regarding this downtime to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


Read more »



May
1
CITI portal planned maintenance May 4
Posted by Marne Weinberger on 01 May 2018 10:37 AM

On May 4th, 2018, from 9 a.m. to 3 p.m. EST, the Office of Research Information Systems (ORIS) will be performing maintenance on the CITI portal. During maintenance, the CITI portal will not be accessible. We apologize for any inconvenience.

Questions regarding this planned maintenance should be directed to the OR Help Desk at 614-688-8288 or orhelpdesk@osu.edu.


Read more »



Mar
23
Conference Call Options Open House
Posted by Jody Austin on 23 March 2018 08:03 AM

If you are interested in seeing the conference call options ORIS has available, please stop by our Open House on Monday, March 26 anytime between 1pm and 2:30pm at 1960 Kenny Road room 113. 

We will have our Conference Call Station prototype on display.   This portable station adds video capability to your conference calls and can be moved to any office or small conference area.

In addition, we will be demonstrating our new Conference Phone.   Both options utilize Skype for Business for a better conference call experience.  Stop by to see how these options can benefit your department. 

If you have any questions or concerns, contact Jody Austin at austin.146@osu.edu, by Skype instant message, or by dialing 614-292-3484.  You can also contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.


Read more »



Feb
20
Adobe Acrobat DC
Posted by Jody Austin on 20 February 2018 09:28 AM

We will be upgrading Adobe Acrobat Pro to Adobe Acrobat DC.  The new version will appear on your workstation beginning Monday, February 26.  There are some notable changes between Acrobat Pro and Acrobat DC.  To help get you started, we have posted an article on our Knowledge Base at

https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/162/11/Adobe-Acrobat-DC

 

If you have any questions or concerns, please contact the OR Help Desk at orhelpdesk@osu.edu or 614-688-8288.

 


Read more »





© 2014, The Ohio State University - Office of Research
208 Bricker Hall | 190 North Oval Mall | Columbus, Ohio 43210
Phone: (614) 292-1582 | Contact
If you have trouble accessing this page and need to request an alternate format, contact or-webmaster@osu.edu.