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Knowledgebase : Email
For some individuals, having a shared mailbox set up in a secondary profile affords more control over the inbox. Situations such as mail merges, OOO management, and Rules are examples where this can be useful. PLEASE NOTE: Full access to the mailbox is...
Use the link below to enter your information. Click "Generate signature" and then follow the instructions to add the signature to your email program. https://brand.osu.edu/email-signature/ [https://brand.osu.edu/email-signature/]
Configuring your iPhone to sync with your University E-mail Service account On your device, tap the 'SETTINGS' option and then tap 'MAIL, CONTACTS, CALENDARS' On the next screen, tap 'ADD ACCOUNT' and then tap the MICROSOFT EXCHANGE option. On the f...
If you have a need to mail merge from a shared mailbox, ensure that you have the following as well: * Permissions to the Shared Mailbox in Question (full access) * Outlook 2013 (PC) or 2016 (Mac), or OWA PROCEDURE: * First, go to: Adding a Secon...
Q.  OUTLOOK IS ASKING FOR A PASSWORD, BUT IT IS NOT ACCEPTING WHAT I TYPE IN A. The Office of the CIO supports the email system. When signing into Outlook, type in your full OSU email address - lastname.#@osu.edu . For your password, use the same passwo...
Phishing scams try to steal confidential information by trolling for unsuspecting victims through e-mails and sending them to fake web sites where they are tricked into providing personal information. Here is information from the Office of the CIO on reco...
From - What email address is really being used? To - What email addresses are in the To field? Subject - Does it indicate urgency? How is the spelling? Content - How is the spelling/grammer? Are the greeting and signature too generic? Links - Wher...
The _Report Phishing_ button is displayed on the Outlook (Windows-only) toolbar. Upon receiving a phishing email or spam, simply click "Report Phishing." A message will display to confirm your action. Click OK to report the email. This action will als...
TURN AN ADD-IN OFF FOR OUTLOOK FOR WINDOWS Applies To: Outlook for Office 365 Outlook 2016 Outlook 2013 If you don't want to use an add-in in Outlook 2013 or Outlook 2016 for Windows, you can disable it so it won't show up in your messages. * I...
Click the File tab, and then click the Info tab in the menu. Click Automatic Replies (Out of Office). In the Automatic Replies dialog box, select the Send Automatic Replies check box. If you want to specify a set time and date range, select the Only...
Save this configuration utility [https://osuitsm.service-now.com/selfservice/sys_attachment.do?sys_id=297671c94156b400f74cbde899c12402] (OSUOutlookProfileConfig.exe) to your desktop, it will create an icon like the one below. Make sure Outlook is closed...

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