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Knowledgebase : Office 365
 

Office 365 refers to a group of software and service subscriptions offered by Microsoft. The Office 365 license provides current Ohio State students and employees with access to Office 365 ProPlus services, including: * ability to download and locally...
For some individuals, having a shared mailbox set up in a secondary profile affords more control over the inbox. Situations such as mail merges, OOO management, and Rules are examples where this can be useful. PLEASE NOTE: Full access to the mailbox is...
OTDI suggests unplugging your phone from the USB port on your computer (or dock) and using a different port. That will fix most Team's issues. If the issue continues to occur, open a ticket with the OTDI by emailing servicedesk@osu.edu or creating a ticke...
If you have a need to mail merge from a shared mailbox, ensure that you have the following as well: * Permissions to the Shared Mailbox in Question (full access) * Outlook 2013 (PC) or 2016 (Mac), or OWA PROCEDURE: * First, go to Adding a Second...
MICROSOFT TEAMS HOW TO'S * What is Microsoft Teams [https://support.office.com/en-us/article/introducing-microsoft-teams-59b4cf2f-84ef-4a41-860a-37d3b9af09d3] * Teams and Channels [https://support.office.com/en-us/article/teams-and-channels-df38ae23-...
OneDrive for Business is a cloud-based solution for storing, syncing and sharing files. OneDrive for Business makes it easy to collaborate with multiple people on files across different web browsers and operating systems, including iOS and Android. OneD...
Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 Office for business Office 365 Small Business Microsoft 365 admin More...Less _Last updated 15 July, 2019_ A shared mailbox makes it easy for a group of people to monitor an...
In Office 365 you may have a shared mailbox (for example _orhelpdesk@osu.edu_) or you may be temporarily responsible for another employees mailbox and need to send an email either as them directly, or on behalf of them. If you've been granted sufficien...

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