1. TECH AND ACCESS
Do you have the tools and technology you need to work from home?
* Using a university laptop or your home computer, can you access the
tools and resources to do your job from home? If not, talk to your
manager and then contact ORIS ...
To determine your computer name, follow these steps:
* Select START > SETTINGS > SYSTEMÂ > ABOUTÂ
Open About settings
[ms-settings:about?activationSource=SMC-Article-13443]
* Under DEVICE NAME, you should see your computer name.
Alternatively, you ...
To request a Hardware Token, contact the OR Help Desk at
orhelpdesk@osu.edu
For information on how to use Duo with a Hardware Token, please visit
https://guide.duo.com/tokens [https://guide.duo.com/tokens]
Changing your password while working remotely is known to cause issues
connecting to necessary resources like your network drives or even
your computer.
If you must change your password while working from home, follow the
below steps:
(_IF YOU CANNOT L...
HOW TO MANAGE WINDOWS SOUND OPTIONS USING SETTINGS
To set your default output speaker, adjust the master volume, and fix
common sound problems, do the following:
* Click on the Windows logo on the left side of the task bar. Select
SETTINGS.
* Click...
Map a network drive to get to it from File Explorer in Windows without
having to look for it or type its network address each time.
*
1. Open FILE EXPLORER from the taskbar or the START menu, or press the
WINDOWS LOGO KEY + E.
*
2. Select THIS PC...
Before you try this method, you need to keep in mind that the drive
connection would drop if you are disconnected from the internet or
reboot the computer. Below mentioned are the steps that you will have
to follow.
* Go to FINDER and press Command + K...
OTDI suggests unplugging your phone from the USB port on your computer
(or dock) and using a different port. That will fix most Team's
issues. If the issue continues to occur, open a ticket with the OTDI
by emailing servicedesk@osu.edu or creating a ticke...
OneDrive for Business is a cloud-based solution for storing, syncing
and sharing files. OneDrive for Business makes it easy to collaborate
with multiple people on files across different web browsers and
operating systems, including iOS and Android.
OneD...
Ohio State adopted Outlook Mobile as our mobile email solution because
it integrates with our existing email system and other Microsoft
Office 365 applications.
What is Outlook Mobile?
* Provides a secure, approved method to access university email
...
REQUIREMENTS
* You will need your workstation's "computer name." Find it by
following the steps listed here: Find Your Computer Name
[https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/204/16/Find-Your-Computer-Name]
INSTALLATION AN...
_NOTE: The values listed in this article's screenshots are not
necessarily the values you will need to connect to your computer_
REQUIREMENTS
* Before using this feature, you must be connected to the OR VPN,
VPN - Installing Global Protect for PC or ...
Office 365 gives users the ability to publish their Exchange calendar
to a web URL. This allows the user to view their calendar without
installing the Outlook Mobile app on their phone by using the native
iOS or Android calendar applications to subscribe ...
1. Connect to the VPN: VPN - Installing Global Protect for PC or MAC -
Powered by Kayako Help Desk Software (osu.edu)
[https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/49/VPN---Installing-Global-Protect-for-PC-or-MAC]
2. Open Rem...
