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Knowledgebase : Work at Home Tools
 

1. TECH AND ACCESS Do you have the tools and technology you need to work from home? * Using a university laptop or your home computer, can you access the tools and resources to do your job from home? If not, talk to your manager and then contact ORIS ...
If you must change your password while working from home, follow the below steps: (_IF YOU CANNOT LOG INTO YOUR COMPUTER, LOG IN WITH YOUR OLD PASSWORD, THEN FOLLOW THE BELOW STEPS_) 1. Connect to GlobalProtect 2. Go to my.osu.edu and change your pas...
To determine your computer name, follow these steps: * Select START > SETTINGS > SYSTEM  > ABOUT  Open About settings [ms-settings:about?activationSource=SMC-Article-13443] * Under DEVICE NAME, you should see your computer name. Alternatively, you ...
To request a Hardware Token, contact the OR Help Desk at orhelpdesk@osu.edu Use this link for information on how to use Duo with a Hardware Token: https://guide.duo.com/tokens [https://guide.duo.com/tokens]
HOW TO MANAGE WINDOWS SOUND OPTIONS USING SETTINGS To set your default output speaker, adjust the master volume, and fix common sound problems, do the following: * Open SETTINGS. * Click on SYSTEM. * Click on SOUND. The Sound page includes two s...
Map a network drive to get to it from File Explorer in Windows without having to look for it or type its network address each time. * 1. Open FILE EXPLORER from the taskbar or the START menu, or press the WINDOWS LOGO KEY + E. * 2. Select THIS PC...
Before you try this method, you need to keep in mind that the drive connection would drop if you are disconnected from the internet or reboot the computer. Below mentioned are the steps that you will have to follow. * Go to FINDER and press Command + K...
Attached is the Presentation from the Lunch and Learn session.
QUICK START GUIDE Get up and running quickly with the basic info you need to be productive right away. View PDF [http://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf] MICROSOFT TEAMS HOW TO'S * What is M...
OneDrive for Business is a cloud-based solution for storing, syncing and sharing files. OneDrive for Business makes it easy to collaborate with multiple people on files across different web browsers and operating systems, including iOS and Android. OneD...
During the telework initiative, your OSU password may expire or be close to expiring. This will interfere with how you can connect to the Office of Research. This article will give you steps to help minimize interruptions. STEPS USING OFFICE OF RESEARCH...
Ohio State adopted Outlook Mobile as our mobile email solution because it integrates with our existing email system and other Microsoft Office 365 applications. What is Outlook Mobile? * Provides a secure, approved method to access university email ...
REQUIREMENTS * You will need your workstation's "computer name." Find it by following the steps listed here: Find Your Computer Name [https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/204/16/Find-Your-Computer-Name] INSTALLATION AN...
_NOTE: The values listed in this article's screenshots are not necessarily the values you will need to connect to your computer_ REQUIREMENTS * Before using this feature, you must be connected to the OR VPN, Global Protect [https://orhelp.osu.edu/sup...
Set Call Forwarding options in Skype for Business [https://support.office.com/en-us/article/set-call-forwarding-options-in-skype-for-business-1ec2e7fb-471c-4c35-bc90-a35991b3f532] Call forwarding and simultaneously ring [https://support.office.com/en-us...
Schedule an Online Meeting in Outlook [https://support.office.com/en-us/article/Set-up-a-Skype-for-Business-meeting-in-Outlook-b8305620-d16e-4667-989d-4a977aad6556] Schedule an Online Meeting in Outlook (Mac) [https://support.office.com/en-us/article/Sc...
Office 365 gives users the ability to publish their Exchange calendar to a web URL. This allows the user to view their calendar without installing the Outlook Mobile app on their phone by using the native iOS or Android calendar applications to subscribe ...
1. Connect to the VPN: https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/45/VPN---Installing-Global-Protect-for-PC-or-MAC [https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/45/VPN---Installing-Global-Protect-f...

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