Knowledgebase
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For some individuals, having a shared mailbox set up in a secondary
profile affords more control over the inbox. Situations such as mail
merges, OOO management, and Rules are examples where this can be
useful. PLEASE NOTE: Full access to the mailbox is...
Click the below link to check for Windows Updates.
Check for Windows updates
[ms-settings:windowsupdate?activationSource=SMC-IA-4027667]
NOTE: You may have to click "Trust" for the link to open Settings on
your PC.
To determine your computer name, follow these steps:
* Select START > SETTINGS > SYSTEM > ABOUT
Open About settings
[ms-settings:about?activationSource=SMC-Article-13443]
* Under DEVICE NAME, you should see your computer name.
Alternatively, you ...
NOTE: BY DEFAULT, MICROSOFT EDGE IS THE DEFAULT PDF VIEWER ON WINDOWS
10
See below to learn how to change the default PDF viewer/editor to
Adobe Acrobat.
Watch a short video tutorial below on how to set Acrobat as the
default PDF owner on Windows. Alter...
HOW TO MANAGE WINDOWS SOUND OPTIONS USING SETTINGS
To set your default output speaker, adjust the master volume, and fix
common sound problems, do the following:
* Click on the Windows logo on the left side of the task bar. Select
SETTINGS.
* Click...
Map a network drive to get to it from File Explorer in Windows without
having to look for it or type its network address each time.
*
1. Open FILE EXPLORER from the taskbar or the START menu, or press the
WINDOWS LOGO KEY + E.
*
2. Select THIS PC...
F1
Display Help
Ctrl+C (or Ctrl+Insert)
Copy the selected item
Ctrl+X
Cut the selected item
Ctrl+V (or Shift+Insert)
Paste the selected item
Ctrl+Z
Undo an action
Ctrl+Y
Redo an action
Delete (or Ctrl+D)
Delete the selected item ...
If you have a need to mail merge from a shared mailbox, ensure that
you have the following as well:
* Permissions to the Shared Mailbox in Question (full access)
* Outlook 2013 (PC) or 2016 (Mac), or OWA
PROCEDURE:
* First, go to Adding a Second...
In a report view, you can create a PDF version of the report by
selecting the "Display Report" option and then opening the menu and
selecting the "File > Export > Section" options. Sometimes the menu
bar isn't displayed by default on the report.
You can...
_NOTE: The values listed in this article's screenshots are not
necessarily the values you will need to connect to your computer_
REQUIREMENTS
* Before using this feature, you must be connected to the OR VPN,
VPN - Installing Global Protect for PC or ...
-------------------------
To reset Windows Search, use the method that's appropriate for your
version of Windows.
To determine which version of Windows your device is running, follow
these steps:
* Select START > SETTINGS > SYSTEM > ABOUT
Open Abo...
SIGN IN WITH AN ENTERPRISE ID TO ACTIVATE ADOBE ACROBAT DC
* Open Adobe Acrobat or click Sign In
* If Acrobat opens, click SIGN IN on the top right corner of the
window
* Follow the steps below:
* On the Sign-in screen, click or tap SIGN IN WITH ...
1. Connect to the VPN: VPN - Installing Global Protect for PC or MAC -
Powered by Kayako Help Desk Software (osu.edu)
[https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/49/VPN---Installing-Global-Protect-for-PC-or-MAC]
2. Open Rem...

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