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Knowledgebase : General Questions
Q.  I NEED TO HAVE ADDITIONAL SOFTWARE/HARDWARE INSTALLED ON MY WORKSTATION. A. Your standard software includes Microsoft Office (Word, Excel, PowerPoint, Access), Internet Explorer (for internet access), Microsoft Outlook (email and calendar system), M...
Basic information on Adobe Acrobat DC is attached.
Instructions on removing sensitive content from PDFs can be found at https://helpx.adobe.com/acrobat/using/removing-sensitive-content-pdfs.html [https://helpx.adobe.com/acrobat/using/removing-sensitive-content-pdfs.html]
Basic Computer Terms: * Anti-Virus: software designed to detect and destroy computer viruses * Apps: an abbreviated form of the word "application." An application is a typically a small, specialized program downloaded onto mobile devices * Bluet...
Local Administrative Privileges Policy Default Administrative Privilege Assignments Office of Research Information Systems (ORIS) staff Administrative privileges are granted within the scope of the staff members' area of responsibility. Information s...
To better serve our users, the Office of Research information Systems has established designated maintenance windows. These windows represent defined periods of time during which planned maintenance, upgrades and changes to research enterprise services an...
The OTDI recommends the following steps when unable to view checks or pdfs through Onbase. Microsoft Edge will use your default .pdf is to open the item. Google Chrome and Mozilla Firefox have their own JavaScript-based PDF handlers built into their bro...
Your internet browser stores data from web pages in temporary internet files or cached files. On subsequent visits to a web page, your browser quickly loads the page from those files and downloads only new content from the website's server. You may occasi...
* Click the Symantec QuickMenu in the upper-right corner by the clock. The icon is a yellow circle with a check mark. * Hover over SYMANTEC ENDPOINT PROTECTION, and select OPEN SYMANTEC ENDPOINT PROTECTION. * Click LIVEUPDATE NOW to install updates. ...
SIGN IN WITH AN ENTERPRISE ID TO ACTIVATE ADOBE ACROBAT DC * Open Adobe Acrobat or click Sign In * If Acrobat opens, click SIGN IN on the top right corner of the window * Follow the steps below: * On the Sign-in screen, click or tap SIGN IN WITH ...
Phishing scams try to steal confidential information by trolling for unsuspecting victims through e-mails and sending them to fake web sites where they are tricked into providing personal information. Here is information from OTDI on recognizing phishin...
Uploading files to many Office of Research applications (such as Buck-IRB) require a browser that supports either HTML5 file uploads or Adobe Flash. Below is a listing of browsers that support HTML5 file uploads. If your browser is not on that list, then ...
Files for Office of Research applications are limited to 20 MB in size. If a submission requires a file of larger size to be uploaded, please refer to instructions specific for that application, as listed below. BUCK-IRB Files larger than 20 MB may be ...
All Office of Research web application users must be a registered 'research user' and have an active lastname.#. REGISTER AS A RESEARCH USER * go to the registration form located at http://go.osu.edu/orregister [http://go.osu.edu/orregister] * fill...

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