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1. TECH AND ACCESS Do you have the tools and technology you need to work from home? * Using a university laptop or your home computer, can you access the tools and resources to do your job from home? If not, talk to your manager and then contact ORIS ...
  1. To add another mailbox, launch Microsoft Outlook 2016 then click the _File tab > click Info tab > Account Settings_. 2. In Account Settings, select your current Mailbox and click CHANGE. 3. On the next screen select MORE SETTINGS. 4. Select th...
For some individuals, having a shared mailbox set up in a secondary profile affords more control over the inbox. Situations such as mail merges, OOO management, and Rules are examples where this can be useful. PLEASE NOTE: Full access to the mailbox is...
Meetings Overview [https://resourcecenter.odee.osu.edu/carmenzoom/meetings-overview]
Click the below link to check for Windows Updates. Check for Windows updates [ms-settings:windowsupdate?activationSource=SMC-IA-4027667] NOTE: You may have to click "Trust" for the link to open Settings on your PC.
* Open the Control Panel and select LARGE ICONS in the VIEW BY menu. Click USER ACCOUNTS. a. You can also search "Credential Manager" in Windows Search to skip to step 3 * Click the "MANAGE YOUR CREDENTIALS" option at the top left. * Select the WIN...
To determine your computer name, follow these steps: * Select START > SETTINGS > SYSTEM  > ABOUT  Open About settings [ms-settings:about?activationSource=SMC-Article-13443] * Under DEVICE NAME, you should see your computer name. Alternatively, you ...
HOW TO MANAGE WINDOWS SOUND OPTIONS USING SETTINGS To set your default output speaker, adjust the master volume, and fix common sound problems, do the following: * Open SETTINGS. * Click on SYSTEM. * Click on SOUND. The Sound page includes two s...
Map a network drive to get to it from File Explorer in Windows without having to look for it or type its network address each time. * 1. Open FILE EXPLORER from the taskbar or the START menu, or press the WINDOWS LOGO KEY + E. * 2. Select THIS PC...
Before you try this method, you need to keep in mind that the drive connection would drop if you are disconnected from the internet or reboot the computer. Below mentioned are the steps that you will have to follow. * Go to FINDER and press Command + K...
If you have a need to mail merge from a shared mailbox, ensure that you have the following as well: * Permissions to the Shared Mailbox in Question (full access) * Outlook 2013 (PC) or 2016 (Mac), or OWA PROCEDURE: * First, go to: Adding a Secon...
QUICK START GUIDE Get up and running quickly with the basic info you need to be productive right away. View PDF [http://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf] MICROSOFT TEAMS HOW TO'S * What is M...
The OCIO recommends the following steps when unable to view checks or pdfs through Onbase. Edge is going to look for whatever your default .pdf is and open it with that. This is different than say Chrome or Firefox, which have their own JavaScript-based...
ORIS currently has 5 laptops which OR staff may borrow. Laptops can be reserved for a maximum of 3 days after which they may be reserved again if available. If a laptop is needed for longer than 3 days, you can ask for special consideration. (Director app...
During the telework initiative, your OSU password may expire or be close to expiring. This will interfere with how you can connect to the Office of Research. This article will give you steps to help minimize interruptions. STEPS USING OFFICE OF RESEARCH...
In a report view, you can create a PDF version of the report by selecting the "Display Report" option and then opening the menu and selecting the "File > Export > Section" options. Sometimes the menu bar isn't displayed by default on the report. You can...
The _Report Phishing_ button is displayed on the Outlook (Windows-only) toolbar. Upon receiving a phishing email or spam, simply click "Report Phishing." A message will display to confirm your action. Click OK to report the email. This action will als...
------------------------- Try resetting Windows Search. To do this, use the method that's appropriate for your version of Windows. To determine which version of Windows your device is running, follow these steps: * Select START > SETTINGS > SYSTEM  ...
* Click the Symantec QuickMenu in the upper-right corner by the clock. The icon is a yellow circle with a check mark. * Hover over SYMANTEC ENDPOINT PROTECTION, and select OPEN SYMANTEC ENDPOINT PROTECTION. * Click LIVEUPDATE NOW to install updates. ...
Securing the Human also known as Security Awareness is a course which provides security awareness training to all faculty and staff across campus. All Office of Research employees are required to complete one hour of security training annually. The cour...
SIGN IN WITH AN ENTERPRISE ID TO ACTIVATE ADOBE ACROBAT DC * Open Adobe Acrobat or click Sign In * If Acrobat opens, click SIGN IN on the top right corner of the window * Follow the steps below: * On the Sign-in screen, click or tap SIGN IN WITH ...
Set Call Forwarding options in Skype for Business [https://support.office.com/en-us/article/set-call-forwarding-options-in-skype-for-business-1ec2e7fb-471c-4c35-bc90-a35991b3f532] Call forwarding and simultaneously ring [https://support.office.com/en-us...
Schedule an Online Meeting in Outlook [https://support.office.com/en-us/article/Set-up-a-Skype-for-Business-meeting-in-Outlook-b8305620-d16e-4667-989d-4a977aad6556] Schedule an Online Meeting in Outlook (Mac) [https://support.office.com/en-us/article/Sc...
In Outlook, you have the flexibility to make Outlook work online or offline with your mail server. How do you know when you're working offline or online in Outlook? There are visual cues, starting with the status bar at the bottom of your Outlook window...
TURN AN ADD-IN OFF FOR OUTLOOK FOR WINDOWS Applies To: Outlook for Office 365 Outlook 2016 Outlook 2013 If you don't want to use an add-in in Outlook 2013 or Outlook 2016 for Windows, you can disable it so it won't show up in your messages. * I...
To set up the ULAR Tasks App, you must first configure the Filemaker Go app to allow you to log in. Follow the steps below to configure your Filemaker Go app to access the ULAR Tasks application: * Open FILEMAKER GO 18 [https://apps.apple.com/us/app/fi...
A VPN is needed to connect to the Office of Research from a remote location. To access the VPN, your device requires Anti-Virus/Malware software to be installed and actively scanning. Devices issued by OR have been imaged with the correct software to conn...
INSTALLATION AND CONFIGURATION OF GLOBAL PROTECT * Launch the App Store app on your iPad. Search for GLOBAL PROTECT or click Global Protect [https://itunes.apple.com/us/app/globalprotect/id1400555706?mt=8] and install * At ENTER PORTAL ADDRESS type o...
* Open a web browser and type https://or-gpg.rf.ohio-state.edu [https://or-gpg.rf.ohio-state.edu/] * Enter your Ohio State name.# and password. Accept the push from Duo login on your mobile device. (SEE NOTE BELOW IF YOUR BUCKEYEPASS ACCOUNT IS SET UP...
2019-05-22 ------------------------- in FAQs [https://support.waspbarcode.com/kb/faqs] Links to full articles regarding these fixes are below in Related Pages. ------------------------- ------------------------- PROBLEM: Device Manager only shows t...
1. Connect to the VPN: https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/45/VPN---Installing-Global-Protect-for-PC-or-MAC [https://orhelp.osu.edu/support/index.php?/Knowledgebase/Article/View/195/45/VPN---Installing-Global-Protect-f...

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