Knowledgebase: Email
Phishing and Spam emails
Posted by Jody Austin on 12 November 2014 08:53 AM

Phishing scams try to steal confidential information by trolling for unsuspecting victims through e-mails and sending them to fake web sites where they are tricked into providing personal information.  Here is information from the Office of the CIO on recognizing phishing attempts. Phishing attempts often come from seemingly legitimate sources but usually contain clues that they are not valid like:

-        Generic signature or lack of contact information

-        Odd English sentence structure or misspellings.

-        A return email address/web link that is not from or to the institution.

-        Questions about you that the organization already knows about you like your account name, password, location, etc.


Remember that neither OCIO nor ORIS will ask you for your password or any other personal information via email.


If you suspect a phishing attempt and would like to report it, OCIO has these suggestions:

-        At home you can forward spam that is phishing for information to and to the company, bank, or organization impersonated in the phishing email. Most organizations have information on their websites about where to report problems.

 -      At work send reports of suspect OSU email to


If in doubt, verify the request. Call the institution or organization and confirm they need your information.  If you ever have a question about the legitimacy of an e-mail, please call 688-HELP (8-HELP) for verification and advice.  

(1 vote(s))
Not helpful

Comments (0)

© 2014, The Ohio State University - Office of Research
208 Bricker Hall | 190 North Oval Mall | Columbus, Ohio 43210
Phone: (614) 292-1582 | Contact
If you have trouble accessing this page and need to request an alternate format, contact