Knowledgebase: Work at Home Tools
Remote Desktop for Windows
Posted by Daniel Caldwell on 22 September 2014 03:46 PM

NOTE: The values listed in this article's screenshots are not necessarily the values you will need to connect to your computer

REQUIREMENTS

  • Before using this feature, you must be connected to the OR VPN, Global Protect.
  • You will need your workstation's "computer name." Find it by following the steps listed here: Find Your Computer Name

    If you're having trouble finding this info, Ask the Help Desk for assistance

How to use Remote Desktop

  1. On your home Windows PC, search Remote Desktop Connection.

    a. Alternatively, click Start, then scroll down to Windows Accessories. Remote Desktop Connection should be in the following list.




  2. Click show options (lower left) and enter in the name of the computer you would like to access. (See requirements above)
  3. At Username, type RF\ followed by your lastname.#
  4. Click Connect
  5. You may see a pop up window with your login information. Enter your password if prompted.



  6. You will be prompted to save the security certificate of the Windows computer, check “Don't ask me again" and click on the “Yes” button.



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