Knowledgebase: Outlook Mobile
Outlook Mobile - About
Posted by Jody Austin on 13 April 2020 01:40 PM

Ohio State adopted Outlook Mobile as our mobile email solution because it integrates with our existing email system and other Microsoft Office 365 applications.

What is Outlook Mobile?

  • Provides a secure, approved method to access university email
  • Integrates with Microsoft Office 365 applications
  • Allows you to easily search and find files, contacts and emails

What is needed to use Outlook Mobile?

  • Your device must have a passcode.
    • Can include facial recognition or fingerprint 
  • On Android, you must install the Intune Company Portal app 
    • Used to verify that your device complies with the necessary security controls. 

Instructions for installation on Android and IOS devices can be found at https://osuitsm.service-now.com/selfservice/kb_view.do?sysparm_article=kb06202

Microsoft offers several mini trainings on how to use different features on their website at https://support.office.com/en-us/article/outlook-for-ios-and-android-fb307c71-2df4-4eef-b4ec-1caee01b76f0?ui=en-US&rs=en-US&ad=US

Instructions on how to customize Outlook Mobile at https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890

If there is any trouble with the installation or use of Outlook Mobile please contact the IT Service Desk through Self Service at http://ocio.osu.edu/selfservice or by phone at 614-688-HELP(4357).

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