Knowledgebase: Remote Desktop Access
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Work from Home Process
Posted by Matthew Reynolds on 18 March 2020 08:58 AM
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1. Connect to the VPN: VPN - Installing Global Protect for PC or MAC - Powered by Kayako Help Desk Software (osu.edu) 2. Open Remote Desktop Connection: b. Mac: Remote Desktop for Mac - Powered by Kayako Help Desk Software (osu.edu) 3. If you are unable to connect to your remote PC, try mapping your drives: a. Windows: How to Map a Network Drive - Powered by Kayako Help Desk Software (osu.edu) b. Mac: How to map a network drive on a Mac - Powered by Kayako Help Desk Software (osu.edu) | |
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