Knowledgebase: Carmen Zoom
Accessing Carmen Zoom
Posted by Jody Austin on 18 October 2019 01:45 PM

Accessing CarmenZoom

There are various ways to access CarmenZoom including the desktop client, mobile apps, and web portal. From these access points, you can schedule, manage and launch meetings, and choose personal settings.

We recommend downloading the desktop client for the most robust CarmenZoom meeting experience. The mobile apps and web client provide limited meeting functionality compared to the desktop client.

You will get full meeting functionality with the desktop client running in your computer's background; you do not actively have to log-in. If you do choose to log-in to the desktop client you can join, schedule and manage meetings from there.

Using the desktop client will ensure your profile picture appears in Zoom meetings. It will not appear if you are using a mobile app or the web client.

For security purposes, if you have been inactive for 15 minutes, you will be required to sign-in to Zoom again.

Download Zoom Desktop Client

  1. Navigate to https://zoom.us/support/download.

  2. Follow the instructions for downloading Zoom for your device (Windows/Mac).

Once you have the desktop client installed you have two ways to log-into CarmenZoom: using the web portal or the desktop client on your computer.

 Web Portal Log-in

  1. Navigate to carmenzoom.osu.edu.

  2. Click on Sign In, and enter your lastname.# and university password.

Desktop Log-in

  1. Open the Zoom desktop app.

  2. Click Sign in with SSO.

  3. Type in osu, then click Continue.

For more information, visit https://resourcecenter.odee.osu.edu/carmenzoom/getting-started-carmenzoom

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