Get tech assistance by phone, in person or submit a ticket.
The Office of Research Help Desk provides desktop and application support to all research units - including hands-on setup and assistance either in-person or via remote access. The service desk also provides front-line support for application and reporting systems and can guide new members of the research community through the different systems and services that they will encounter while at Ohio State.
Remote Support
- Monday to Friday: 8 a.m. – 5 p.m. (EST)
In-person Support
- Monday to Thursday: 8 a.m. – 5 p.m. (EST)
- Friday is remote support or by appointment only: 8 a.m. – 5 p.m. (EST)
- Contact the help desk to schedule an appointment by email orhelp@osu.edu or by phone at 614-688-8288.
- Location: 120A Mount Hall, 1050 Carmack Road, Columbus, OH 43210