ERIK-IT Service Desk

ERIK-IT builds and supports the applications, websites, and reporting systems that serve the research enterprise at The Ohio State University. Open a ticket for help with any of them, or to suggest an application, report, or process that would benefit the research community. You can also email ERIK-ServiceRequest@osu.edu.

Applications and reporting systems we support

Computer and network support

ERIK-IT cannot assist with computer or network issues. For information about central IT services and support available through the Office of Technology and Digital Innovation (OTDI), visit the OTDI services for instructors and staff page.

Open a new ticket
For the research applications and reporting systems ERIK-IT supports. Computer, network, password, and email issues go to the OTDI Service Desk.
Open a ticket
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See responses and updates on your open tickets, plus a history of past ones.
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